Beginner’s Guide to Managed IT Services

Beginner’s Guide to Managed IT Services

As a growing business, choosing to allocate your IT and technology provision to a Managed Service Provider (MSP) can be very beneficial. 

The right IT strategy can

  • Shape your business direction 
  • Boost your relationship with customers 
  • Achieve efficiencies and improve profit margins
  • Stabilize your overheads 
  • Keep your company safe from devastating cyber attacks.

There are many reasons to explore partnering with an MSP to deliver on your objectives and help you to achieve your growth plans.

How Do Managed IT Services Work?

Your IT security is a vital support structure allowing your business to focus on its main objectives. 

When everything is running smoothly, you can focus on critical tasks and go after your KPIs. 

When there are issues, you spend time battling against them, and employees can become frustrated, demoralised and less productive. 

If you have technological issues, you may also be unknowingly highly vulnerable to the increasingly sophisticated methods of cyber-criminals, or simply missing out on efficiencies that could improve your processes and your profitability.

Managed services solve a host of problems by giving you constant access to expert support.  Managed services covers all the troubleshooting you need, as well as giving proactive monitoring capabilities to protect from internal and external security threats. 

With Managed services, you pay a fixed monthly fee for all IT support. Being able to predict your IT costs helps keep things financially stable and gives you the peace of mind of knowing your business and it’s data are being kept safe 24/7.

This proactive approach comes about because your MSP has an incentive to prevent and solve problems, rather than relying on issue-by-issue hourly billing when IT disasters occur. It pays them to safeguard your business and resolve any shortcomings quickly—usually before you’re even aware of it or experience any disruption of service.

What Can Managed IT Services Offer To My Business

There are a whole host of benefits for your organization in taking this cohesive, positive approach to such a fundamental pillar of operational success as your IT set-up.

A Holistic Service

When you assign an MSP to safeguard your technology solutions, you’re putting in place a cohesive service that looks at all aspects of your IT support. 

This overview combines very practical, day-to-day troubleshooting with strategic insight into your business aims and objectives. Thinking about how IT can propel your company forward can really give you a competitive edge.

Proactive Support Levels

Instead of attempting to solve a problem when it begins to affect your work and customers, MSPs take a very proactive role in foreseeing and preventing issues from occurring. 

Identifying problems before they occur not only keeps your business on track and productive, but it reduces the threat of disruption and disasters such as data breaches and system outages.

Working Collaboratively

Many small businesses simply do not currently have the resources to support a proper, in-house IT provision. 

Instead of relying on the false economy of piecemeal solutions and reactive fixes, partnering with an MSP ensures that your objectives are aligned. 

Your MSP is incentivized to fix problems before they impact your work and understands the technology your business needs to succeed in a highly competitive global marketplace.

Peace of Mind

Can you put a price on peace of mind? 

Business owners have so many urgent tasks and concerns, and the very real threat of a cybercrime attack or a system failure is one problem that you just don’t need. 

Making the choice to work with an MSP gives you that security that allows you to drive your business forward, knowing that your tech provision is secure and being constantly monitored.

How Does A Managed Service Provider Make Changes?

It’s important to select a provider with a strong track record of supporting businesses well. It can help to look for a local provider such as an MSP in Tampa, so they are familiar with trends in that area.

The first step an MSP takes is a comprehensive audit of your current IT provision. This initial audit process will enable your MSP to understand fully what challenges your business is facing, where processes and systems are working well, and where they could be improved. It will look at security systems and ensure there are no loopholes.

From there, your MSP will be able to determine a plan of action and develop a priced-out plan that allows you to budget for both security services and planned improvements. 

Working together, you and your MSP can achieve your goals and create efficient IT processes and systems that form the framework of your daily business life.