5 Ways Touchscreen Technology Can Improve a Retail Store
There’s a very good chance that most shoppers who come into your store are carrying touchscreens in the form of their phones, but they might not have a chance to enjoy the same degree of convenience once they step inside. Take a look at these popular ways to revamp your store and you’ll be rushing to add a few new touch panels to spruce the place up.
1. Self-Checkout Systems
Nowhere is the use of touchscreens more evident than at a self-checkout counter. Customers want to be able to use these machines with a bare minimum of fuss. Many people already feel that they run into serious issues when they try a self-checkout, so it’s important to use the best touchscreen system possible. By investing in a good solution, retailers can improve customer satisfaction rates and reduce maintenance costs. Good quality screens are even easier to keep clean, which helps to further reduce fuss over time.
2. Price Check Systems
Giving retail customers the opportunity to check the price of any item they find in a store by scanning it with barcode readers hung from poles was part of a big trend for a while. For whatever reason, this trend reversed itself but enterprising managers are bringing it back to give shoppers a feeling of autonomy. By combining a full-screen touch computer with a store’s catalog, retailers can give shoppers the freedom to check prices and even place orders with their accounts if they’d like. Customers who might have otherwise put something back instead of asking about it might be more likely to buy it if they had access to this kind of equipment.
3. Point of Sales Terminal
Conventional old school cash registers have been on the decline for years now, but their keyboard and mouse-driven replacements can be difficult to use. Adding a touchscreen makes it much easier to process customer payments and tally up the total amount of someone’s order. Specialists have even added ways to connect touchscreens to a company’s phone exchange so they can automatically place calls if they need some help on the register or have to check out a credit card.
4. Automatic Tellers And Payment Systems
Shoppers who aren’t accustomed to carrying cash want access to devices that make it easy for them to withdraw money. By running a small electrical current through a matrix laid over a piece of glass, it’s easy to offer a customer experience that’s much better than conventional automatic teller machines and other payment devices. Customers can quickly make a withdrawal and then head over to the register to check out.
5. Ordering Kiosks
Head into most major fast food chains these days and you’ll see some form of smart screen. Some restaurants only use these to share information with their clients, but many of them include a touch panel that customers can use to place orders. Adding one of these is an excellent way to reduce wait lines in retail operations that are getting so popular the staff can’t keep up.